Get support

If you're stuck, there is always a path to a human. Use whichever of these is closest to hand — most issues resolve fast once we can see them.

Contact the support team

Open the support portal to follow your tickets and replies from the AG2 team. Describe what's happening, or ask your agent to file a report with diagnostics using the steps below. You can also use Discord or email to reach a human.

Found a bug?

Tell your agent and it files the report for you, with the diagnostics attached. See Reporting issues and bugs.

Ask in the community Discord

The community Discord is good for setup questions, "is it just me?" checks, and seeing what other teams are building. Real humans answer, and fixes get added to these docs so the next person doesn't have to ask.

Email us

Write to support@ag2.space, or reply to any email we've sent you — a human reads them.

What to include

Wherever you reach us, three things make the fix fast:

• Your macOS version
• What you were trying to do
• The latest line in your Agent Console

Common issues and their fixes are in Troubleshooting — worth a scan while you wait.